Jochen Wirtz

JW

24 featured booksJochen Wirtz

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OL1449218A

Featured books

Representative editions for works actually authored by this person.

EO
Image source: Open Library
Essentials of Services Marketing
Essentials of Services Marketing, [GLOBAL EDITION] | 2021
Representative edition for this work grouping in the active catalog.
cover
IA
Image source: Open Library
Intelligent Automation : Welcome To The World Of Hyperautomation
Intelligent Automation : Welcome To The World Of Hyperautomation | 2021
Representative edition for this work grouping in the active catalog.
cover
IA
Image source: Open Library
Intelligent Automation
Intelligent Automation | 2020
Representative edition for this work grouping in the active catalog.
cover
UT
Image source: Open Library
Understanding the Role of Business Analytics
Understanding the Role of Business Analytics | 2019
Representative edition for this work grouping in the active catalog.
cover
SM
Image source: Open Library
Services Marketing
Services Marketing | 2010
Representative edition for this work grouping in the active catalog.
cover
FH
Image source: Open Library
Flying high in a competitive industry
Flying High in a Competitive Industry | 2005
Representative edition for this work grouping in the active catalog.
cover
SM
Image source: Open Library
Services marketing in Asia
Services marketing in Asia | 2005
Representative edition for this work grouping in the active catalog.
cover
SM
Image source: Open Library
Services Marketing in Asia
Services Marketing in Asia | 2001
Representative edition for this work grouping in the active catalog.
cover
SM
Image source: Open Library
Services marketing
Services marketing | 1991
Representative edition for this work grouping in the active catalog.
cover
Rules of the Service GameJochen Wirtz
RO
Rules of the Service Game
Rules of the Service Game | 2020
Representative edition for this work grouping in the active catalog.
no cover
Automatisation IntelligenteJochen Wirtz
AI
Automatisation Intelligente
Automatisation Intelligente | 2020
Representative edition for this work grouping in the active catalog.
no cover
Winning in service marketsJochen Wirtz
WI
Winning in service markets
Winning in service markets | 2017
Representative edition for this work grouping in the active catalog.
no cover
Service Pricing and Revenue Man...Jochen Wirtz
SP
Service Pricing and Revenue Management
Service Pricing and Revenue Management | 2017
Representative edition for this work grouping in the active catalog.
no cover
Complaint Handling and Service...Jochen Wirtz
CH
Complaint Handling and Service Recovery
Complaint Handling and Service Recovery | 2017
Representative edition for this work grouping in the active catalog.
no cover
Designing Service ProcessesJochen Wirtz
DS
Designing Service Processes
Designing Service Processes | 2017
Representative edition for this work grouping in the active catalog.
no cover
Crafting the Service EnvironmentJochen Wirtz
CT
Crafting the Service Environment
Crafting the Service Environment | 2017
Representative edition for this work grouping in the active catalog.
no cover
Understanding Service ConsumersJochen Wirtz
US
Understanding Service Consumers
Understanding Service Consumers | 2017
Representative edition for this work grouping in the active catalog.
no cover
Managing Relationships and Buil...Jochen Wirtz
MR
Managing Relationships and Building Loyalty
Managing Relationships and Building Loyalty | 2017
Representative edition for this work grouping in the active catalog.
no cover
Improving Service Quality and P...Jochen Wirtz
IS
Improving Service Quality and Productivity
Improving Service Quality and Productivity | 2017
Representative edition for this work grouping in the active catalog.
no cover
Managing People for Service Adv...Jochen Wirtz
MP
Managing People for Service Advantage
Managing People for Service Advantage | 2017
Representative edition for this work grouping in the active catalog.
no cover
Positioning Services in Competi...Jochen Wirtz
PS
Positioning Services in Competitive Markets
Positioning Services in Competitive Markets | 2017
Representative edition for this work grouping in the active catalog.
no cover
Service Marketing CommunicationsJochen Wirtz
SM
Service Marketing Communications
Service Marketing Communications | 2017
Representative edition for this work grouping in the active catalog.
no cover
Building a World-Class Service...Jochen Wirtz
BA
Building a World-Class Service Organisation
Building a World-Class Service Organisation | 2017
Representative edition for this work grouping in the active catalog.
no cover
Balancing Demand and CapacityJochen Wirtz
BD
Balancing Demand and Capacity
Balancing Demand and Capacity | 2017
Representative edition for this work grouping in the active catalog.
no cover

Works in catalog

Quick navigation into the work-level grouping pages behind the featured books.

Essentials of Services Marketing
Representative edition published 2021
Open Work
Intelligent Automation : Welcome To The World Of Hyperautomation
Representative edition published 2021
Open Work
Intelligent Automation
Representative edition published 2020
Open Work
Understanding the Role of Business Analytics
Representative edition published 2019
Open Work
Services Marketing
Representative edition published 2010
Open Work
Flying high in a competitive industry
Representative edition published 2005
Open Work
Services marketing in Asia
Representative edition published 2005
Open Work
Services Marketing in Asia
Representative edition published 2001
Open Work
Services marketing
Representative edition published 1991
Open Work
Rules of the Service Game
Representative edition published 2020
Open Work
Automatisation Intelligente
Representative edition published 2020
Open Work
Winning in service markets
Representative edition published 2017
Open Work
Service Pricing and Revenue Management
Representative edition published 2017
Open Work
Complaint Handling and Service Recovery
Representative edition published 2017
Open Work
Designing Service Processes
Representative edition published 2017
Open Work
Crafting the Service Environment
Representative edition published 2017
Open Work
Understanding Service Consumers
Representative edition published 2017
Open Work
Managing Relationships and Building Loyalty
Representative edition published 2017
Open Work
Improving Service Quality and Productivity
Representative edition published 2017
Open Work
Managing People for Service Advantage
Representative edition published 2017
Open Work
Positioning Services in Competitive Markets
Representative edition published 2017
Open Work
Service Marketing Communications
Representative edition published 2017
Open Work
Building a World-Class Service Organisation
Representative edition published 2017
Open Work
Balancing Demand and Capacity
Representative edition published 2017
Open Work

Jochen Wirtz

Overview

Catalog identity

Featured books

Works in catalog