Valeria A. Zeithaml

Author detail

VA

2 featured books

Bookitis has not yet captured a biography for this author, but the catalog links below show the books currently associated with this profile.

OL3344647A

Featured books

Representative editions for works actually authored by this person.

The Nature and Determinants of...Valeria A. Zeithaml
TN
The Nature and Determinants of Customer Expectations of Service (Working Paper, Report No 91-113)
The Nature and Determinants of Customer Expectations of Service (Working Paper, Report No 91-113) | 1991
Representative edition for this work grouping in the active catalog.
no cover
Defining and Relating Price, Pe...Valeria A. Zeithaml
DA
Defining and Relating Price, Perceived Quality, and Perceived Value/Msi 87-101
Defining and Relating Price, Perceived Quality, and Perceived Value/Msi 87-101 | 1987
Representative edition for this work grouping in the active catalog.
no cover

Quick navigation into the work-level grouping pages behind the featured books.

The Nature and Determinants of Customer Expectations of Service (Working Paper, Report No 91-113)
Representative edition published 1991
Open Work
Defining and Relating Price, Perceived Quality, and Perceived Value/Msi 87-101
Representative edition published 1987
Open Work