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T. Scott Gross

T. Scott Gross

TS
13 featured booksT. Scott Gross

Bookitis has not yet captured a biography for this author, but the catalog links below show the books currently associated with this profile.

OL39963A

Overview

Catalog identity and bibliographic footprint for this author.

13 representative editions

Author pages in Bookitis are intended to show only works actually attributed to the author and a representative edition for each of those works.

Catalog identity

How this author appears inside the active Bookitis catalog.

  • Display name

    T. Scott Gross

  • Personal name

    T. Scott Gross

  • Source identifier

    OL39963A

Featured books

Representative editions for works actually authored by this person.

Works in catalog

Quick navigation into the work-level grouping pages behind the featured books.

  • Positively outrageous service

    Representative edition published 2016

    Open Work
  • Millennial Rules

    Representative edition published 2014

    Open Work
  • La maldición del Ogopogo

    Representative edition published 2012

    Open Work
  • Invisible

    Representative edition published 2012

    Open Work
  • When customers talk

    Representative edition published 2005

    Open Work
  • When customers talk

    Representative edition published 2004

    Open Work
  • Why service stinks-- and exactly what to do about it!

    Representative edition published 2003

    Open Work
  • Micro branding

    Representative edition published 2002

    Open Work
  • Borrowed dreams

    Representative edition published 1999

    Open Work
  • Outrageous

    Representative edition published 1998

    Open Work
  • Pocket POS

    Representative edition published 1995

    Open Work
  • How to get what you want from almost anybody

    Representative edition published 1995

    Open Work
  • Positively outrageous service and showmanship

    Representative edition published 1995

    Open Work