Leonard L. Berry

LL

20 featured booksLeonard L. Berry

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OL234375A

Featured books

Representative editions for works actually authored by this person.

XS
Image source: Open Library
Xiang shi jie zui hao de yi yuan xue guan li
Xiang shi jie zui hao de yi yuan xue guan li | 2009
Representative edition for this work grouping in the active catalog.
cover
ML
Image source: Open Library
Management lessons from Mayo Clinic
Management lessons from Mayo Clinic | 2008
Representative edition for this work grouping in the active catalog.
cover
MS
Image source: Open Library
Marketing services
Marketing Services | 2004
Representative edition for this work grouping in the active catalog.
cover
UB
Image source: Open Library
Un Buen Servicio Ya No Basta
Un Buen Servicio Ya No Basta | 2003
Representative edition for this work grouping in the active catalog.
cover
CD
Image source: Open Library
Como Descubrir el Alma del Servicio
Como Descubrir el Alma del Servicio | 2001
Representative edition for this work grouping in the active catalog.
cover
DK
Image source: Open Library
Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Service der Extraklasse
Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Service der Extraklasse. | 2000
Representative edition for this work grouping in the active catalog.
cover
DT
Image source: Open Library
Discovering the soul of service
Discovering the soul of service | 1999
Representative edition for this work grouping in the active catalog.
cover
OG
Image source: Open Library
On great service
On great service | 1995
Representative edition for this work grouping in the active catalog.
cover
SQ
Image source: Open Library
Service quality
Service quality | 1989
Representative edition for this work grouping in the active catalog.
cover
BW
Image source: Open Library
Bankers who sell
Bankers who sell | 1985
Representative edition for this work grouping in the active catalog.
cover
EP
Image source: Open Library
Emerging perspectives on services marketing
Emerging perspectives on services marketing | 1983
Representative edition for this work grouping in the active catalog.
cover
MF
Image source: Open Library
Marketing for the bank executive
Marketing for the bank executive. | 1974
Representative edition for this work grouping in the active catalog.
cover
MA
Image source: Open Library
Marketing and the social environment
Marketing and the social environment | 1973
Representative edition for this work grouping in the active catalog.
cover
Management lessons from Mayo Cl...Leonard L. Berry
ML
Management lessons from Mayo Clinic
Management lessons from Mayo Clinic | 2017
Representative edition for this work grouping in the active catalog.
no cover
Ten lessons for improving servi...Leonard L. Berry
TL
Ten lessons for improving service quality
Ten lessons for improving service quality | 1993
Representative edition for this work grouping in the active catalog.
no cover
The Nature and Determinants of...Leonard L. Berry
TN
The Nature and Determinants of Customer Expectations of Service (Working Paper, Report No 91-113)
The Nature and Determinants of Customer Expectations of Service (Working Paper, Report No 91-113) | 1991
Representative edition for this work grouping in the active catalog.
no cover
ServqualLeonard L. Berry
S
Servqual, a multiple-item scale for measuring customer perceptions of service quality
Servqual | 1986
Representative edition for this work grouping in the active catalog.
no cover
A Conceptual Model of Service Q...Leonard L. Berry
AC
A Conceptual Model of Service Quality and Its Implications for Future Research (Report No 84-106)
A Conceptual Model of Service Quality and Its Implications for Future Research (Report No 84-106) | 1984
Representative edition for this work grouping in the active catalog.
no cover
Financial institution marketingLeonard L. Berry
FI
Financial institution marketing
Financial institution marketing | 1980
Representative edition for this work grouping in the active catalog.
no cover
Marketing for bankersLeonard L. Berry
MF
Marketing for bankers
Marketing for bankers | 1975
Representative edition for this work grouping in the active catalog.
no cover

Works in catalog

Quick navigation into the work-level grouping pages behind the featured books.

Xiang shi jie zui hao de yi yuan xue guan li
Representative edition published 2009
Open Work
Management lessons from Mayo Clinic
Representative edition published 2008
Open Work
Marketing services
Representative edition published 2004
Open Work
Un Buen Servicio Ya No Basta
Representative edition published 2003
Open Work
Como Descubrir el Alma del Servicio
Representative edition published 2001
Open Work
Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Service der Extraklasse
Representative edition published 2000
Open Work
Discovering the soul of service
Representative edition published 1999
Open Work
On great service
Representative edition published 1995
Open Work
Service quality
Representative edition published 1989
Open Work
Bankers who sell
Representative edition published 1985
Open Work
Emerging perspectives on services marketing
Representative edition published 1983
Open Work
Marketing for the bank executive
Representative edition published 1974
Open Work
Marketing and the social environment
Representative edition published 1973
Open Work
Management lessons from Mayo Clinic
Representative edition published 2017
Open Work
Ten lessons for improving service quality
Representative edition published 1993
Open Work
The Nature and Determinants of Customer Expectations of Service (Working Paper, Report No 91-113)
Representative edition published 1991
Open Work
Servqual, a multiple-item scale for measuring customer perceptions of service quality
Representative edition published 1986
Open Work
A Conceptual Model of Service Quality and Its Implications for Future Research (Report No 84-106)
Representative edition published 1984
Open Work
Financial institution marketing
Representative edition published 1980
Open Work
Marketing for bankers
Representative edition published 1975
Open Work

Leonard L. Berry

Overview

Catalog identity

Featured books

Works in catalog