"In Innovations in E-Government, the nation's leading governors and mayors persuasively make the case that e-government will flatten the pyramid of management in government. Improved communications, measurability of output, and greater accountability of workers will reduce both the required level of worker supervision and the need for middle management. In turn, decisions by top management will become more transparent and their accountability will also rise. Thus, as a result of improved technology, government could become leaner. Workers will be more empowered, efficient, and accountable."--BOOK JACKET.

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