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Valarie A. Zeithaml
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| Edition | Sixth edition. Special indian edition. |
|---|---|
| Publisher | McGraw Hill Education (India) Private Limited |
| Pages | 711 |
| Search language | english |
| ISBN_10 | 1-259-02681-7 primary |
| ISBN_13 | 978-1-259-02681-2 primary |
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