A major attribute of the high performance sales professional is that he or she always has a proper perspective on what I call the mental profile. The well-balanced individual does not get out of touch with reality. They never reach the point where they substitute positive thinking for thinking. Is the projection of a balanced, positive demeanor something others have learned to expect of you? If so, that’s good. It demonstrates that you have cultivated a very positive habit. Confucius said, “He who cannot smile should not keep shop.” I say, “He who does not smile often does not sell often.” In selling any product, service, or idea, your disposition will have an impact on the response to your proposition!

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