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The SMART Way

Glennis Zilm, Cheryl Entwistle

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Glennis Zilm, Cheryl EntwistlePublished May 28, 20021 title viewscover on file

Examines the essential elements of communication : Source, Message, Audience, Route, and Tone.

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Edition	2 edition
Publisher	Saunders Canada, W. B. Saunders
Pages	220
Format	Paperback
Search language	english
ISBN_10	0-920-51335-2 primary
ISBN_13	978-0-920-51335-4 primary

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Image source: Open Library
The SMART way
Glennis Zilm | Mosby Elsevier | 2009
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