CRM at the speed of light

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CRM at the speed of light

Paul Greenberg

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Paul GreenbergPublished 20041 title viewscover on file

Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.

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Edition	3rd ed.
Publisher	McGraw-Hill/Osborne, McGraw-Hill Professional, McGraw-Hill
Pages	670
Search language	english
ISBN_10	0-072-23173-4 primary

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CA
Image source: Open Library
CRM at the speed of light
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