With utility prices high during winter months, gas and electric customers should be aware of their rights under Illinois Commerce Commission rules designed to protect them from disconnection of heating service in cold weather. The Illinois Department of Commerce and Economic Opportunity provides assistance to qualified applicants through two programs: Low Income Home Energy Assistance Program (LIHEAP) This program is designed to help income eligible households meet the high cost of home energy. Illinois Home Weatherization Assistance Program (IHWAP) This program is designed to help income eligible households conserve fuel and save money by making their homes and apartments energy efficient.

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