The book aims to orient clinicians (including physicians and nurses) and other healthcare professionals on the essentials of business management and to familiarize them with management terms and jargon. They can learn to be effective managers besides being health professionals. Similarly, non- medical managers can get familiarized to nuances of clinical care and special managerial requirements of healthcare facilities. They all will be able to relate processes in healthcare settings with the concepts of business management. They can develop expertise on patient relationship management. -- Publisher. Introduction to Management -- An Effective Manager -- Time Management -- Conflict Management -- Quality Improvement -- Patient Satisfaction -- Healthcare Systems -- Mission, Vision and Values -- Functions of Management -- Planning -- Organizing -- Monitoring and Supervision -- Evaluation -- Medical Audit -- Infection Prevention -- Bio-medical Waste Management -- Materials Management.

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