Managing and Improving Service Quality and Delivery (TQM Practitioner S.)

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Managing and Improving Service Quality and Delivery (TQM Practitioner S.)

L. Randall, M. Senior

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Managing and Improving Service Quality and Delivery (TQM Pract...L. Randall, M. Senior

L. Randall, M. SeniorPublished August 1994

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Edition	New Ed edition
Publisher	Nelson Thornes Ltd
Pages	73
Format	Paperback
Search language	english
ISBN_10	0-748-71907-5 primary
ISBN_13	978-0-748-71907-5 primary

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