How to deliver extraordinary customer service

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Laurie Murphy

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How to deliver extraordinary customer serviceLaurie Murphy

Laurie MurphyPublished 1992

Laurie Murphy provides guidelines to frontline strategies in vol. 1. Jack Mackey discusses the manager's mission in vol. 2.

Publisher	National Press Publications, Rockhurst College Continuing Education
Format	[sound recording] :
Search language	english
ISBN_10	1-558-52078-3 primary

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