Tools and Methods to Effectively Measure Customer Perceptions

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Tools and Methods to Effectively Measure Customer Perceptions

Jeni Colbourne, Anne Owen, Linda Godfrey, Joanne Brisco, David Holt

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Jeni Colbourne, Anne Owen, Linda Godfrey, Joanne Brisco, David HoltPublished December 2001cover on file

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Publisher	American Water Works Association
Pages	134
Format	Hardcover
Search language	english
ISBN_10	1-583-21132-2 primary
ISBN_13	978-1-583-21132-8 primary

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