This study describes the results of a six-year ethnographic research project on Wikipedia. It explains how Wikipedia's theoretically ahierarchical system may increase Wikipedians' perception of inequality in practice and how hierarchy is enacted through community elections. Although Wikipedia is sometimes portrayed as collaborative and peaceful, it often breaks into conflicts and disputes. The book describes how the gradual increase in editing participation determines its attractiveness, addictiveness, and, ultimately, its level of conflict.

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