This report provides information to help employers of all sizes create, improve and evaluate workplace literacy programs. It is also aimed at government policy-makers, unions, communities and other learning partners. Table of contents: Chapter 1—Introduction * Reality Check: The State of Literacy in Canada * Workplace Learning: One Solution Chapter 2—Shedding New Light on an Old Issue: Securing Literacy’s Potential Research Project * Research Project Overview * Research Project Objectives * Research Methodologies and Considerations Chapter 3—Key Success Factors of Workplace Literacy Programs * Process Used to Identify Key Success Factors * Key Success Factors * Discussion of Key Success Factors Chapter 4—Key Success Factors: Ideas for Action * How to Read and Apply the Ideas for Action Chapter 5—Best Practices * Small Business (Fewer Than 100 Workers) * Medium-sized Business (Between 100 and 500 Workers) * Large Business (More Than 500 Workers) Chapter 6—Conclusions.

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