Cracking the case of ISO 9001:2000 for service

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Cracking the case of ISO 9001:2000 for service

Charles A. Cianfrani

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Charles A. CianfraniPublished 2003cover on file

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Publisher	ASQ Quality Press
Pages	212
Search language	english
ISBN_10	0-873-89554-1 primary

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Cracking the Case of ISO 9001:2000 for Service
Charles A. Cianfrani, John E. West, Jack West | ASQ Quality Press | July 1, 2002