People have a hard time communicating, and also have a hard time finding business knowledge in the environment. With the sophistication of search technologies like Google, business people expect to be able to get their questions answered about the business just like you can do an internet search. The truth is, knowledge management is primitive today, and it is due to the fact that we have poor business metadata management. This book is about all the groundwork necessary for IT to really support the business properly. By providing not just data, but the context behind the data. For the IT profe.

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