In PLEASE DON'T SHOOT THE MESSENGER! Dr. Gary Goodman arms you with the helpful and practical communications skills you need in order to sail through sensitive business communication situations with customers and colleagues alike. In or out of the office, PLEASE DON'T SHOOT THE MESSENGER! shows you how to improve your communciation skills in practically every possible challenging business situation. Highspirited yet helpful, this book is a must-have for business communication success.

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