Each chapter presents theoretical and practice perspectives, plus scholarly references, that support the exploration of a typical exemplar case. Following the case are discussion questions for further examination about the situation presented. Some situations are "The Interim Director: Leadership and Administrative Style" (organization practice), "The Reverend and Me: Faith Communities and Public Welfare" (community practice), and "Carol's Value Dilemmas: Implementing Public Services for Disabled Elders" (policy practice).

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