This eLearning program takes you through expert content in an interactive format, enabling you to grasp key concepts quickly and retain them permanently. You will sharpen your ability to analyze and assess a broad range of situations involving difference; understand the importance of perception, regardless of intent; learn how to maximize the benefits of creative conflict while minimizing its cost; master strategies for fostering and managing freedom of expression; and understand the important difference between treating people equally and treating people fairly. Managing Across Difference, based on the work of diversity expert Mary C. Gentile, goes beyond addressing diversity issues as a legal or moral mandate.