This book is a result of ISD'99, the Eighth International Conference on Information Systems Development - Methods and Tools, Theory and Practice, held August 11-13, 1999, Boise, Idaho. The book addresses issues facing academia and industry when specifying, developing, managing, and improving information systems. In addition to the technical content, this volume includes discussions on product support and content management systems for the internet environment, on a new paradigm for successful acquisition of information systems, and on current pedagogical issues in systems analysis and design.