The Customer Code explores the real world case of Garrett Books and the hands-on solutions that were brought to the table as problem-solving tools and techniques - ones that can serve as a model for problem-solving in all organizations. Sam Allman is an internationally recognized motivational speaker, consultant, trainer, salesman, and author. For almost two decades Allman has been one of the most in-demand sales speakers, delivering high content, customized, inspiring programs in areas such as leadership, customer service, management development, team building, retail sales, and personal quality management. He has developed training department "universities" for major corporations that have helped companies produce profits.