"In Clicks and Mortar, Pottruck and Pearce translate their experience working together at one of the world's fastest-growing financial services companies, The Charles Schwab Corporation, into practical advice that will help other organizations adapt to changes prompted by today's technology-driven business revolution. Through many stories and examples from Schwab, start-ups, and Fortune 500 companies, the authors show how organizations can marry technology with the best qualities of people to create the perfect environment for profitable success."--BOOK JACKET.