"This groundbreaking book reveals how different kinds of information overload impacts workers and businesses as a whole. It helps businesses get a grip on the financial costs of e-mail overload and interruptions and how working in an information overloaded environment impacts employee production, efficiency, and moral. The book then shows how to fight information overload, including some interesting cases is what companies like IBM, Morgan Stanley, and Intel are doing about it. Chapter contents follow: Chapter 1 Infromation Revolutions from Papyrus to e-Readers, Chapter 2 The Shift Occurs: The Construction of an Information Society, Chapter 3 Where Information Comes From, Chapter 4 What We do with Information, Chapter 5 What Too much Information is Doing, Chapter 6 Fighting Back, Chapter 7 Managing Information and Maintaining Sanity, Chapter 8 Enterprise of the Future: The All-Informed Organization. Author also wants to provide interactive content through a URL where readers can quiz themselves on their information overload quotient"--