A business/leadership book from the CEO of the once-ailing but now thriving Popeyes restaurant chain, who says that the "the difference maker ... was a conscious decision to lead in a new way. She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline. Servant leadership is sometimes derided as soft or ineffective, but this book shows that it's actually challenging and tough minded--a daring path"--Dust jacket flap.