"Every faculty member and administrator who deals with student evaluations has complained that the information is extremely difficult to interpret correctly and equitably. Nevertheless, there are ways to encourage students to provide constructive criticism and ways to interpret what they provide. In this volume... some of the leaders in this field furnish both the research base behind the use of student ratings and practical suggestions for interpreting the data from them. This is an extremely important skill, because the careers of many faculty members rest on the proper use or the misuse of these data"--From book jacket.