Many of us are poor listeners. We forget 75% of what we do hear within two months. We forget between a third and a half of what we hear within 8 hours. If someone is not observant, a poor listener, easily distracted, fails to concentrate or lacks interest, he or she has remembers even less. And this is exacerbated by the digital age of speed where everything seems to be happening at once, and where people seem to take pride in the self-defeating behavior of multitasking. You can download the book for free via the link below.