"Today's managers are bombarded with a constant stream of management fads and fashions each claiming to be the key to business success. In this book Alan Coppin and John Barratt draw on their experience of managing change in the Historic Royal Palaces to show that successful management techniques are timeless, simple and based on common sense.". "Looking back through history at great leaders and organisations they illustrate concepts, ideas and applications that have proved themselves over time. They then demonstrate how these techniques are currently being applied to run and secure the future of multi-million-pound institutions such as the Tower of London, Hampton Court Palace and Kensington Palace.". "With a mix of historical lessons and modern applications, this is an essential read for anyone looking for the essence of good management."--BOOK JACKET.