If you've ever wrestled with--and lost to--the performance of your IT systems, then read this book. Here, the industry experts of HyPerformix guide the reader through a gentle introduction to all aspects of IT system performance, covering the culture, organization, and technical pieces in a conversational, easy-to-grasp style. If you need to understand--and better yet, manage--your IT systems, and you want to develop this understanding while enjoying the journey, then this is the place to begin. Whether you're a CIO, an IT Manager, IT Architect, or just interested in IT, this book is for you.