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Mastering your organization's processes

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Jon PykeRoger WhiteheadJohn O'ConnellFirst published 20062 editions

"With many clear diagrams, a glossary of terms and suggestions for further reading, the book gives the non-specialist reader a broad and informed view of business processes, free from technical imperatives. Ideal for non-technical managers, this book will also appeal to MBA and business studies students."--BOOK JACKET.

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First publish date 20063 credited authorsSearch language english

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  • Jon Pyke

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  • Roger Whitehead

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  • John O'Connell

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