The knowledge economy - Setting priorities for higher education in our technology-rich world - IT as game changer - Analytics' role in changing the learning environment - IT innovation and the nontraditional learner - Why openness in education? - Nonprofit/For profit academic partnerships in higher education - Fout ideas to increase college completion - Western Governors University - University of Phoenix - SUNY Empire State College - Athabasca University - Providing quality higher education foir adults - University of the people - The Open Learning initiative - How 'Online learning' is becoming 'Learning' - Outsourcing online learning - 21 case studies from American universities and colleges.