This book examines the globalization of the service industry and the radical alteration that this has caused to the role of government. It will be helpful to managers in service industries who wish to learn more about changes in the environment in which they operate, and it also is essential reading for government officials who deal with the services sector. Written by some of the most knowledgeable experts in the field, the book surveys the structure and evolution of several industries and evaluates the different governmental roles that each has necessitated.