"The vertical hierarchy has been the organization form that has served business well since the beginning of the Industrial Revolution. But the recent faltering - and sometimes failure - of major corporations in the face of rapidly changing world markets is clear evidence that the form has ceased to function effectively as a universal model. In The Horizontal Organization, Frank Ostroff provides managers with the first all-inclusive and tested alternative to the vertical organization. Indeed, he offers nothing less than the first view of what the organization of the future looks like and how it works."--BOOK JACKET. "Frank Ostroff, the key developer of the horizontal organization, describes what it is, how it works, how it improves performance, where it can be applied (and where it can't), and how to develop it. Here are examples of actual organizations that have used the concept to meet their competitive goals."--BOOK JACKET.