"Why does it always end up like this? Can't we really talk about something - without either arguing or just uh-huhing each other?" Psychologist Michael Kahn believes that we can - and that the conversations we're missing out on have the potential to dazzle and delight us all. As businesses enter the information age and our lives struggle to keep up, we can't afford not to talk to each other. And yet how many voices are cut off or silenced, at home or in the conference room, before they can even begin to be heard? This book is for anyone who has ever tried to talk to an intimate partner, co-worker, or friend, only to end up frustrated, alienated, or hurt. It doesn't have to be that way! We can all learn to overcome the combative or disengaged conversation styles that we see around us and experience the joy of exploring new ideas with others, deepening personal relationships, and releasing untapped creativity in our professional lives.