"Arbitration 2012 is the essential reference for understanding the impact of recent societal forces on arbitration processes and outcomes. The papers collected in this volume address topics as diverse as social media issues in the workplace, resolving workplace disputes involving mental health issues, and the impact of Health Insurance Portability and Accountability Act of 1996 (HIPAA) requirements on arbitration. Highlights of the volume include Roberta Golick’s Presidential Address, which discusses philosophies of the U.S. Supreme Court and their effect on the work of labor arbitrators; former U.S. Senator Russ Feingold’s Distinguished Speaker Address, which describes recent restrictions on public sector collective bargaining; and a Fireside Chat with arbitrator Richard I. Bloch. Additional chapters cover ethics and empathy in arbitration, controversial issues for advocates and for arbitrators, how non-union employment arbitrations are won and lost, and the interplay in Canada between arbitration proceedings and human rights tribunals."--Publisher's website.