"The first part of this book explores the future of technical services through surveys, research essays, and insightful opinion pieces. The second part focuses on redesign and reorganization efforts through a number of fascinating case studies. The majority of these case studies come from academic library technical services departments, highlighting efforts to meet and deal with challenges through a myriad of options. For anyone involved in the day-to-day supervision, management, and future of a library technical services department, this book will provide food for thought, as well as practical lessons."--Jacket.