"What happens when fire strikes the manufacturing plant of the sole supplier for the brake pressure value used in every Toyota? When an earthquake in Taiwan shuts down chip manufacturers for Deli and Apple? When the U.S. Pacific ports are shut down during the Christmas rush? When terrorists strike? In The Resilient Enterprise, Yossi Sheffi shows that companies fortunes in the face of such business shocks depend more on choices made before the disruption than they do on actions taken in the midst of it. He shows how companies can build in flexibility throughout their supply chains, based on proven design principles and the right culture-balancing security, redundancy, and short-term profits. And he shows that investments in resilience and flexibility not only reduce risk but create a competitive advantage in the increasingly volatile marketplace."--Jacket.