"The advent of globalisation and the continued development of new information technology has created an environment in which the one certainty for organisations is that they cannot cling to archaic, centralised and hierarchical models. The increased fluidity and speed of the global environment call for horizontal networked structures, where decisions are achieved through collaborative mechanisms, rather than pyramidal models. New processes have been emerging, in particular the practices of deliberative and participatory governance, with increased stakeholder and citizen inclusion and participation, greater use and reliance on networks of organisations, and efforts to resolve conflict through dialogue. New forms of organizations, networks, coalitions and partnerships, as well as the promises of open sourcing and the collaborative horizontal model point towards a new governance apparatus in which relationship-based patterns can project and protect a human dimension in this digital world. This book will prove invaluable to all those who are interested in participatory governance and organisational change"--