"When Assessment in Student Affairs first appeared in 1996, readers discovered a practical context for viewing the power of assessment across the domain of student services. In this comprehensive manual, John H. Schuh and M. Lee Upcraft continue the conversation begun in their earlier book and provide a full range of practical tools and engaging examples for conducting effective assessments. The authors offer an overview of the assessment process and then detail a range of methodologies, approaches, and issues - explaining how to use them and when to recruit expertise from other campus sources. They draw from the latest practice and include a wealth of case studies."--Jacket.