"Never again let shyness get in the way of an appointment or interview. Or leave the making of an important contact to chance. Or find yourself tongue-tied or distracted in social situations. The key, according to Nicholas Boothman and his plan for face-to-face communication, is simple -- the way to make a person like you is to make yourself be like that person, if only for the 90 seconds or less it takes to establish rapport." "Learn the power of a Really Useful Attitude, the secrets of voice tone and body language, the difference between "opening up" words and "closing down" words. And reinforcing all of these skills is knowing how to read another person's sensory preference -- most of us are Visual people, some are Kinesthetic and a few are Auditory. So when you say "I see what you mean" to a Visual, you're really speaking his or her language. And then you're on your way. Book jacket."--BOOK JACKET.