Effective moderation is a critical but often forgotten aspect of turning a netcourse or online discussion group into a goal-oriented learning community. This guide identifies principles and forms of dialog that support effective moderating, looks at key roles moderators play, and presents strategies for maintaining functional online groups. Intended for professors, corporate managers, and secondary school teachers. Collison and other contributors are members of the staff of The Concord Consortium, a nonprofit research and development organization dedicated to revolutionizing education through the use of information technologies. The book is not indexed. Annotation copyrighted by Book News Inc., Portland, OR.