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Customer Mania! It's Never Too Late to Build a Customer-Focused Company

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Cover for Customer Mania! It's Never Too Late to Build a Customer-Focused Company
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Jim BallardKen BlanchardFred Finch1 editions

Uses the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business.

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3 credited authorsSearch language english

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  • Jim Ballard

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  • Ken Blanchard

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  • Fred Finch

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