"Creating the Multicultural Organization challenges organizations to move away from merely "counting heads for the government" and begin creating effective strategies for a more positive approach to managing diversity. Taylor Cox outlines the diversity challenge and the forces that drive it and then presents innovative strategies for change through leadership, research, and education. Representing a radical departure from what most organizations have done in the past, Cox's systematic five-part model for developing a diversity-competent organization shows how you can achieve measurable results on changing the climate for diversity."--BOOK JACKET.