Developmental education and learning assistance have a common goal: to maximize learning potential for all students, from the underprepared to the high achieving. Drawing from important theories on how students learn, this book provides both novice and experienced educators with practical suggestions for creating and managing learning programs, providing better instruction, and deepening their understanding of students. Authors Martha Casazza and Sharon Silverman take an in-depth look at learning assistance programs that have been developed at four very different types of institutions - a community college, a technical school, a private research university, and a public research university. Using these case studies, the authors offer a new model for effective practice that helps learning assistance and developmental education professionals meet diverse student needs, increase accountability, manage resources more effectively, use technology, develop and maintain professional standards, and promote a sense of leadership and student advocacy.