"If you think analytical skills, company loyalty, or even competence is the key to success in the workplace, it's time to think again. Most experts now agree that those who climb the corporate ladder most quickly are those who possess a high degree of emotional intelligence. Simply put, emotional intelligence (EI) is the ability to make your emotions work for you by using them in ways that produce the results you want. And the good news is that, unlike IQ and other traditional measures of intelligence, EI can be developed and dramatically increased." "Aside from showing individuals how they can get ahead by applying emotional intelligence in the workplace, Dr. Weisinger also explains how businesses can benefit through the application of EI on a company-wide basis."--BOOK JACKET.