"Emotional Intelligence has been proven to be key to leadership success. In this book, EI expert Marcia Hughes provides a broad array of activities for developing EI in both the coaching and team environment. All of these activities have stood the test of time and will help trainers at all levels engage the learner in active, experiential learning. Additionally, there are introductions to each activity that provide tips and techniques that will ensure success every time. The activities are organized with separate sections for individual coaching and team development"--