Monterrey is Mexico's second most important industrial city, emerging in this era of free trade as a cornerstone of Mexico's economic development. But development has been uneven and has taken a toll: As recently as the early 1980s, nearly a quarter of the city's almost three million inhabitants did not have running water in their homes. At the same time, heavy industry - especially steel, iron, chemical, and paper works - were major users of water in their production processes. Extensive industrialization coupled with a lack of infrastructure development astonishing in a major industrial city raises serious questions about the process of planning urban services in Mexico. Bennett uses the water crisis of the 1980s as a lens through which to reveal this planning process and the provision of public services in Monterrey. She finds three groups who were central to the evolution of the city's water system: federal and state government leaders, the regional private sector elite (the Grupo Monterrey), and women living in the low-income neighborhoods of the city. Bennett unravels the politics of water in Monterrey by following three threads of inquiry. First, she examines the water services themselves - what was built, when, why, and who paid for them. She then reveals the response of poor women to the water crisis, analyzing who participated in protests, the strategies they used, and how the government responded. And, finally, she considers the dynamics of planning water services for the city, especially the changing roles of the private sector and the government in investment and management. In the end, Monterrey's water services improved because power relationships shifted and because poor women in Monterrey used protests to make national news out of the city's water crisis.