One goal of an organizational or management course is to help you understand why people do what they do in organizations.... [The book] may not be like other textbooks you have used. It will present less material for you to read and remember, but it will require you to use this material to a greater extent than other textbooks.... A major part of each module is the interactive case. Each case places you in the role of a manager who is facing a problem situation. After reviewing the initial information, you must decide how to proceed.... Interactive cases are not like other cases you may have used. They require you to develop both a solution to the problem and a procedure for implementing it. -Introd.