Valarie A. Zeithaml
Valarie A. Zeithaml
Bookitis has not yet captured a biography for this author, but the catalog links below show the books currently associated with this profile.
Overview
Catalog identity and bibliographic footprint for this author.
Catalog identity
How this author appears inside the active Bookitis catalog.
Display name
Personal name
Source identifier
Featured books
Representative editions for works actually authored by this person.
- Image source: Open LibrarySM
Services marketing
cover - Image source: Open LibrarySM
Services marketing
cover - Image source: Open LibrarySQ
Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series) (Relevant Knowledge)
cover - Image source: Open LibrarySM
Services Marketing
cover - Image source: Open LibraryDC
Driving customer equity
cover - Image source: Open LibraryDQ
Delivering quality service
cover - Image source: Open LibrarySM
Services marketing in a changing environment
cover - LLLoose Leaf for Services MarketingValarie A. Zeithaml
Loose Leaf for Services Marketing
no cover - GCGen Combo Looseleaf Service Mar...Valarie A. Zeithaml
Gen Combo Looseleaf Service Marketing; Connect Access Card
no cover - PFProfiting from Services and Sol...Valarie A. Zeithaml
Profiting from Services and Solutions
no cover - SMServices marketingValarie A. Zeithaml
Services marketing
no cover - MDMarketing de Servicios Un Enfoq...Valarie A. Zeithaml
Marketing de Servicios Un Enfoque de Integracion del Cliente a la Empresa- 2b
no cover - ACA conceptual framework for unde...Valarie A. Zeithaml
A conceptual framework for understanding e-service quality
no cover - TLTen lessons for improving servi...Valarie A. Zeithaml
Ten lessons for improving service quality
no cover - CACommunication and control proce...Valarie A. Zeithaml
Communication and control processes in the delivery of service quality
no cover - DADefining and relating price, pe...Valarie A. Zeithaml
Defining and relating price, perceived quality, and perceived value
no cover - SServqualValarie A. Zeithaml
Servqual, a multiple-item scale for measuring customer perceptions of service quality
no cover - ACA Conceptual Model of Service Q...Valarie A. Zeithaml
A Conceptual Model of Service Quality and Its Implications for Future Research (Report No 84-106)
no cover
Works in catalog
Quick navigation into the work-level grouping pages behind the featured books.
- Open Work
Services marketing
- Open Work
Services marketing
- Open Work
Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series) (Relevant Knowledge)
- Open Work
Services Marketing
- Open Work
Driving customer equity
- Open Work
Delivering quality service
- Open Work
Services marketing in a changing environment
- Open Work
Loose Leaf for Services Marketing
- Open Work
Gen Combo Looseleaf Service Marketing; Connect Access Card
- Open Work
Profiting from Services and Solutions
- Open Work
Services marketing
- Open Work
Marketing de Servicios Un Enfoque de Integracion del Cliente a la Empresa- 2b
- Open Work
A conceptual framework for understanding e-service quality
- Open Work
Ten lessons for improving service quality
- Open Work
Communication and control processes in the delivery of service quality
- Open Work
Defining and relating price, perceived quality, and perceived value
- Open Work
Servqual, a multiple-item scale for measuring customer perceptions of service quality
- Open Work
A Conceptual Model of Service Quality and Its Implications for Future Research (Report No 84-106)